Impartiality Policy

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Impartiality Policy

QUALITY INTERNATIONAL shall have process to identified, analysed, Evaluate, Treat, Monitor, and documented the possibilities for conflict of interests and risk related to conflict of interest arising from the provision of certification including any conflicts arising from its relationships on an ongoing basis. However, if any activities or relationship creates a threat to impartiality, QUALITY INTERNATIONAL shall document and eliminates or minimizes such threats / risk and document any residual risk also. QUALITY INTERNATIONAL shall document, analyze and minimise or eliminate such threats which includes:

  • Whether this risk arises within the QUALITY INTERNATIONAL?
  • Whether this risk arises from activities of other person, bodies or organization?

Top Management of QUALITY INTERNATIONAL review all residual risk to determine if it is within the level of acceptable risk.

Quality InternationalRisk assessment process includes identification of and consultation with appropriate interested parties* advise on a matter affecting confidence in certification, including impartiality, openness, and public Perception. The consultation with appropriate interested parties shall be balanced with no single predominating.

During the risk assessment QUALITY INTERNATIONAL identify and consult interested parties to take advise on matter affecting confidence in certification, impartiality openness, and public perception: these interested parties may include Quality Internationalrepresentatives, Certified Clients, Consumer of Certified Organisation, Representative of Industry Trade Association, Representative of Governmental regulatory Bodies, or governmental Services, Representative of NGOs, Consumer Organisations, Environmental Specialist, Food Sector Specialist, Health Safety Specialist, Information Security Specialist, Health Sector Specialist.
A relationship that threatens the impartiality of QUALITY INTERNATIONAL can be based on ownership, governance, management, personnel, shared resources, finances, contracts, training, marketing and payment of a sales commission or other inducement for the referral of new clients, etc. QUALITY INTERNATIONAL continually evaluates its relationship with any other organization, which may affect its impartiality.QUALITY INTERNATIONAL shall make this information available to the expert committee.