If you are not satisfied by the service provided by your Certification Body / Registrar, you are most likely receiving a poor service. This can be damaging and counter-productive for your organization and you have a valid reason to think about transferring your certification.
A poor level of service will be marked by one or more of the following tell-tale signs:

• Unqualified auditors are performing audits.
• Audits add no value to your system.
• Certification body does not respect the rules of certification.
• Audit schedule is not followed.
• Audit reports are delayed or erroneous
• It is hard to communicate – no answers, repeated reminders

If you are facing this, consider transferring your certification to Quality International. We consider our customer as partners and provide an efficient and value-added service befitting their needs.